RESOURCES
White papers, articles, ebooks, infographics and more! Everything you need to know about Work-Relay, business operations, streamlining work, reducing costs, improving customer satisfaction, and increasing business agility.
How NASA and the James Webb Space Telescope launch can help you improve your business operations
In the same way that the launch had 344 single points of failure, so too do your business operations have many points of failure.
Work-Relay eliminates the SOBs (Surprises, Obstacles, and Barriers) that slow your organization down
For as long as there has been a need for business process re-engineering, there have been surprises, obstacles and barriers, literally the SOBs that create havoc in your business.
Localsearch Australia Use Case
Increase the efficiency of the digital marketing process.
Global CRO Use Case
Get complete, real-time visibility over all projects in one place for planning and management, significantly increase productivity, and reduce time to business value.
Perennials & Sutherland Use Case
Manage the end-to-end process of manufacturing custom rugs – from quoting custom rug orders, sending renderings to customers for approval, providing samples, coordinating the production of the rug with the factory in India and then running quality control back in the United States.
Greenworks Lending Use Case
Create a platform that guides internal staff through the project management of Commercial Property Assessed Clean Energy (C-PACE) loan applications from lead through closing, instructing users on next steps and ensuring compliance with internal, funder, and program requirements.
Home Depot Use Case
Sunset legacy IBM BPM system and manage the same business processes inside Salesforce. Processes are primarily service request based and revolve around Vendor management (SKUs, Options, Price Changes, Catalog Maintenance, etc)
Re Max Use Case
Manage Onboarding process for new franchisees for a new mortgage product based on a strict timeline counting backward from Go Live date.
Babcock and Wilcox Use Case
The energy company needs to track the application process for Third Party Intermediaries. This requires tracking 10 to 20 documents per applicant as well as all data relating to those documents. Once the data is input, a lengthy approval process takes place, with up to 15 approvers potentially requiring sign off
Taco Bell Use Case
Implement a new point-of-sale system in 6,000+ stores. The solution needs to coordinate hundreds of franchises, thousands of stores, and a multitude of collaborating participants to successfully complete each implementation.
Uniti Fiber Use Case
Manage installation of multiple fiber products sold to a customer and calculate the critical dates based on dependencies between orders, work orders, permits and locations. If a location is under construction, date dependencies will include construction milestones.
CDK Global Use Case
Manage long-running, multi-phase software implementations with multiple product lines with many process variations that need to be accommodated.
Simplify complex processes and projects with Work-Relay.
The best proof that a business operations workflow management system will work well for your organization is to conduct a discovery session.
Is it a process or a project?
It’s interesting to realize that despite all of the recent technological developments to enable business process automation, IT process automation, and workforce task and activity automation, few of the vendors in these markets actually build in project management capabilities to manage automation initiatives as projects.
Enterprise Work Management for Salesforce.com
In this eBook, we’ll give you an in-depth definition of work management, including how it differs from process and project management.
Understanding your options for managing complex projects in Salesforce.com
Technical overview. For help understanding your options for managing complex projects in Salesforce.com, get in touch with Work-Relay. Complex projects and processes.
Is it a project or a process? The Work-Relay guide to selecting project management for Salesforce.com
It’s interesting to realize that despite all of the recent technological developments to enable business process automation, IT process automation, and workforce task and activity automation, few companies build project management capabilities to manage processes as as projects.
451 Research Analyst Coverage: Process automation using Salesforce.com
451 Research explains how Work-Relay is pioneering a project management approach to process automation using Salesforce.com
Business Operations Use Cases
This collection of case studies explains how companies from different industries are using Work-Relay to manage workflows, accommodate process variations, and improve operations.
Critical Chain Project Management in a Nutshell
Product development projects, like many other types of projects, often can exceed their planned schedule by 50% to 100%. Often this is attributed to uncertainty or the unforeseen.