FASTER, CHEAPER, BETTER

Custom Salesforce.com workflow applications and business solutions. Work-Relay is the fastest and least expensive way to build custom workflow applications for Salesforce.com.

PRICING
ARE WE A GOOD FIT?
CASE STUDIES
BENEFITS
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Custom Salesforce.com Application Pricing

It’s simple. Give us a call and tell us what you want to accomplish (for help with ideas, see use cases and accelerators).

Is Work-Relay a fit? If Work-Relay is a fit, then there are three different ways to quickly build your custom Salesforce.com workflow application.

We or one of our Salesforce partners use the Work-Relay platform to quickly build solutions based on your specifications, and provide all the support you need moving forward.

This is the fastest, lowest risk way to get solutions built on Salesforce for organizations that don’t have the resources or budget to build solutions themselves.

With Work-Relay, expect to pay at least 70% less for a custom Salesforce.com application when compared to working with Salesforce developers.

This option is for organizations that have the resources available to learn to use the platform to build any number of solutions at minimal cost.

In order to build workflow applications with Work-Relay, we recommend you use a business analyst (no coding skills required) but a solid understanding of Salesforce. Power users or System Administrators with a basic understanding of databases and workflows are also potential candidates.

We teach your resources to use the Work-Relay platform to build your own solutions. We provide full support for you every step of the way.

This eliminates the cost of hiring expensive Salesforce consultants and developers, and the Work-Relay framework ensures the solutions built are well-designed, flexible, and easy to maintain.

We use the Work-Relay platform to seed solutions, teach you how to evolve them yourself, and have us provide guidance and support to ensure the most optimum result.

This is the perfect option for companies that want a quick start but want to use their own resources to build any number of solutions later.

When we build together, expect to pay at least 40% less for the initial custom Salesforce application when compared to working with Salesforce developers.

After your first build, your cost for subsequent applications and workflows will continue to drop as you build internal capabilities.

Faster Salesforce Custom Applications and Workflows

Do you need a solution to address some challenges your organization is experiencing?

A turnkey service that reduces app development cost, time, and risk – and delivers better results.

Work-Relay is offering a new service for companies that need operational Salesforce applications quickly, but don’t have the time, budget, or resources to get it done.

We use the Work-Relay Rapid Application Design and Deployment (RADD) platform to quickly build solutions based on your specifications, and provide all the support you need moving forward.

This is the fastest, cheapest, lowest risk way to get solutions built on Salesforce.

With Work-Relay, expect to pay at least 70% less for a custom Salesforce.com application when compared to working with Salesforce developers, and automatically get visualization dashboards and simple tools to maintain business rules, forms, etc. on your own, if needed.

When is Work-Relay a good fit?

  1. You need an application to make your employees more productive in completing their work.
  2. You need applications that will accelerate the speed at which work moves across your organization.
  3. You need an application to manage highly complex business processes.
  4. You need to migrate from:
    • Legacy BPM systems (IBM Lombardy, Lotus Notes, etc.)
    • Non-Salesforce platforms (Workfront, Smartsheet, Quickbase, K2, Pega, Appian, etc.).
    • Operational spreadsheets.
  5. You need to manage repetitive (process-driven) projects.

Work-Relay is not a good fit if…

  1. You have millions of records that need to be processed.
  2. You need an ecommerce, billing, or accounting application.
  3. You need a consumer facing (as opposed to an internal/operational) user interface.

Case Studies & Use Cases

Complex, Ongoing, Multi-Step Implementation Project(s)

Challenge
As part of a customer onboarding process, the client needed a standardized method of managing tight handoffs between different groups, globally. In the past, the handoffs had been problematic, with tasks often assigned to groups before predecessor tasks were completed.

Solution
Sub-processes, with one process often launching a number of related processes based on the customer’s requirements. Many of the processes have steps that are tied to due dates calculated by date fields in the data model. As these dates change in the source records, they update the due dates in the process, so managers can keep close track of their implementations using a Gantt view and via Progress Dashboards. Extensive use of Work-Relay forms allows data to be captured dynamically and used in many areas of the process, as well as determine bottlenecks and other areas where performance can be improved.

Lotus Notes new product development processes migrated to Salesforce

Challenge

Quickly migrate mission critical application from Lotus Notes to Salesforce.com

Gain visibility into the end-to-end creation of all data attributes that make up the digital representation of a finished item.

Reduce manual effort by seamlessly integrating other systems responsible for artwork creation, nutritional information creation, supply planning, and ERP product data.

Solution
Creation of a “mother” workflow for New Product Development that includes all potential process segments with the ability to select a number of derived workflows based on a selection of options. The Work-Relay orchestration engine works with a number of external systems to drive the processes forward, and Work-Relay forms combine data from multiple sources as the UI for process steps assigned to users.

Legacy IBM BPM processes migrated to Salesforce

Challenge

Processes are primarily service request based and revolve around Vendor management (SKUs, Options, Price Changes, Catalog Maintenance, etc). Most data resides in external DB2 and Siebel systems and needs to be integrated into the business processes managed in Salesforce. Data needs to be manipulated in Salesforce and then written back to the originating systems in real time.

Solution
Work-Relay processes replicated the legacy BPM functionality while keeping the user experience contemporary via the Lightning UX. Extensive use of Forms linked to the external databases allowed searching, loading and updating data that upon approval was written back to the source database. Dynamic multi-level approval processes include internal resources as well as Vendors, and provide the ability to track approvals, rejections, rework loops, and to track all comments related to those approvals.

Benefits of the Work-Relay Approach

Master your most complex business processes

Quickly and easily to cut costs, accelerate time to value and increase business agility.

Process Management

Work-Relay covers the full spectrum of business processes, from structured and automatic to unstructured and ad hoc.

Build any type of flow-centric and decision-centric workflows, dynamic forms and checklists, and highly customizable Kanban boards – no code required.

Everything you need in one unified system

Transform your businesses and build the processes and workflows your team needs to succeed.

Project Management

Work-Relay provides a quantum leap improvement in the management of repetitive projects by injecting process management functionality into projects.

Go well beyond Gantt charts with powerful out-the-box Progress Scorecards, Planning Dashboards, and optimization tools.

Crush complexity and extend the boundaries

No-code functionality to reduce the cost, time, and risk of application development.

Accelerated Solutions

A single, comprehensive framework for developing business solutions that are well-designed, flexible, and easy to maintain.

Eliminate application sprawl by having just one way to build solutions and keep everything in one centralized repository. A modular architecture provides unlimited flexibility.

Get a quick ballpark estimate

No cost. Explain your requirements, we’ll provide a ballpark estimate on how it should be built, what to watch for, and what the cost should be. Don’t go into new application development blindly – it could cost you significant time and money. Based on our many years of experience, we’ll help shine a light on the challenges you are likely to face, and the amount of time and money the project is likely to cost you – with or without Work-Relay.