The telecommunications industry is defined by complexity, in service delivery, development and maintenance of infrastructure, deployment of new technology, ensuring customer satisfaction, and meeting increasing regulatory demands. Companies need the right solution to respond to these challenges.
How Work-Relay Helps
Bring together people from different teams and functions along with process data from different sources so everyone has a single, central, real-time view of process/project health.
Enforce policies and procedures.
Enforce due diligence best practices, regulatory requirements, and internal policies across geographies and lines of business.
By eliminating unnecessary time-wasters like status meetings, follow up calls, back-and-forth emails, etc., workers are freed up to do productive activities, add value and interact more with their coworkers and customers.
Build solutions tailored to the exact needs of the organization, thereby improving customer loyalty by making the client feel you care specifically about their unique needs.
Work-Relay provides a unified, consistent solution that simplifies your environment and bridges people and systems.
Unified monitoring, measurement, control, and reporting increases visibility.
Unified resource management simplifies planning.
Unified communication and collaboration medium reduces miscommunication.
Unified framework provides consistency.
Unified database and content repository eliminate duplicate information.
Unified administration reduces duplicated administration, licensing, and training costs.
Implementation projects are complex, with many-to-many dependencies.
Customer service processes
Internal policy reviews
Purchase Order requests
Structural approval process
New product development
Subscription approvals and Cancellations
FROM DEMO TO PROOF OF CONCEPT
Simplify complex processes and projects with Work-Relay
Want to see how Work-Relay handles your unique use case?
The best proof that BPM for Salesforce will work well for your organization is to conduct a quick discovery session and then watch Work-Relay quickly tame your process complexity.
Take the next step, fix your broken processes. Register today for a quick 30 minute demo. Or ask for a free Proof of Concept.
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You Might Be Interested In…
Uniti Fiber Use Case
Manage installation of multiple fiber products sold to a customer and calculate the critical dates based on dependencies between orders, work orders, permits and locations. If a location is under construction, date dependencies will include construction milestones.
451 Research Analyst Coverage: Process automation using Salesforce.com
It’s interesting to realize that despite all of the recent technological developments to enable business process automation, IT process automation, and workforce task and activity automation, few of the vendors in these markets actually build in project management capabilities to manage automation initiatives as projects.
Uniti Fiber Case Study: Manage the complex installation of multiple fiber products with Salesforce
Project management for complex installations: Work-Relay delivers effective Project Management and streamlined workflows between functional teams using Salesforce.com.
Start streamlining your business operations today.
Connect with Work-Relay to see what a powerful business operations platform can do for your organization.