A Guide to Eliminating Inefficiencies in the Order-to-Cash Cycle
In an ideal world, the essential order-to-cash (O2C) process would always flow smoothly and without error. However, that is rarely the case in realistic business operations. Invoicing mistakes, long cycle times, and other problems can lead to delayed payments and strained customer relationships. Eliminating these process errors is crucial for organizations looking to create an efficient end-to-end process.
The benefits of O2C optimization are numerous: increased customer satisfaction, more stable cash flow, and increased profit, to name a few. In fact, on average organizations have achieved $6 in return for every $1 invested in transforming the essential operational cycle.
In this guide, we’ll explore the key strategies to eliminate inefficiencies in the order-to-cash process, and how to transform it into an operational success using Work-Relay.