Every organization today is working towards achieving outcomes of increased efficiency, revenue growth. With proper business process management in place, these targets become much more achievable.

The goal of BPM is to align people, processes, and technology through managing and streamlining complex processes. To ensure that process outcomes support your organization’s strategies and KPIs, successful implementation requires a strategic approach.

The following steps will help you master a successful BPM solution implementation:


1. Define your goals and objectives 

The first step in implementing a new BPM system is to define your goals and objectives. Identify the specific processes that need improvement and the outcomes that align with your organization’s KPIs. This will ensure that you have the right resources and personnel to implement your solution. 

2. Assess your current processes 

Once you have defined your goals, you need to assess your current processes. Identify the existing people, processes, and tools that are currently in place. This will help you to determine which processes can be improved and which need to be eliminated. Now you are ready to start inputting your processes. 

3. Design and implement the new processes 

Design and implementation involve mapping out the workflows, creating new rules, and building out projects and processes. Training your employees in the new processes is also important to ensure they know how to navigate the new tool. 

4. Monitor and evaluate the system 

After building your new processes, it is critical to monitor and evaluate their performance. Using data provided in dashboard reports, measure the effectiveness of the new processes, identify any areas for improvement, and make any necessary changes. Regularly review your new processes to ensure they meet your goals and objectives. 


Maximize Operational Success with Work-Relay’s BPM Solution

Implementation of a new BPM solution can be a complex venture, but by following these steps, you can successfully optimize your business processes. When efficiently implemented, BPM can improve productivity up to 30-50%, ultimately leading to increased revenue and growth for your business.  

Work-Relay offers a unique opportunity for business users to extend functionality beyond the realm of traditional BPM software. Our comprehensive, enterprise-grade automation platform works with Salesforce to dynamically manage and optimize complex business operations.

Schedule a discovery session and find out more about how Work-Relay can provide solutions for your company.